Hello
I am trying to install SAP Business Objects 4.0 SP2 but I am receiving Crystal BW Publisher Controlling Service installation error.
Problem signature:
Problem Event Name: APPCRASH
Application Name: bwcepubsvc.exe
Application Version: 14.0.2.565
Application Timestamp: 4ef27c74
Fault Module Name: cryptocme2.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4301d6e2
Exception Code: c0000005
Exception Offset: 0270ddae
OS Version: 6.0.6002.2.2.0.274.10
Locale ID: 1033
Additional Information 1: e51a
Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433
Additional Information 3: e51a
Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433
When I close error I get another error.
Problem signature:
Problem Event Name: APPCRASH
Application Name: bwcepubsvc.exe
Application Version: 14.0.2.565
Application Timestamp: 4ef27c74
Fault Module Name: cryptocme2.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4301d6e2
Exception Code: c0000005
Exception Offset: 0270ddae
OS Version: 6.0.6002.2.2.0.274.10
Locale ID: 1033
Additional Information 1: e51a
Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433
Additional Information 3: e51a
Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433
After I finish installation I tried to install SP2 Patch 10 but I received same error. I also tried to manually install according to
SBOE XI 4.0 BW Publisher Service in CCM dissapeared after SP 02
but still receiving same error.
My operating system is Windows Server 2008 R2, I logged in as domain administrator. Using Java 1.4.2_28 x64, and SAP Netweaver 7.0 EHP1 SP7 (for BW) is also installed on that server.
Another important error is Business Objects is not recognizing my product keys which I got from SAP Service Marketplace. I finally found a modified isKeyCodeValid.exe and after that installation continued.
Last problem is, installation is taking too much time. Is that normal? First installation took 6-7 hours.
I have no clue why I am getting those errors. What can I do?