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Jan 17, 2012 at 04:47 AM

Ehp5 Implementation - System fails to start at MAIN_NEWBAS/STARTSAP_NBAS

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Hello,

I'm running an Ehp5 implementation from ERP 6.0. Ehpi is stuck in step Downtime during phase MAIN_NEWBAS/STARTSAP_NBAS with the following error:

Last error code set: RFC call to subst_get_uvers failed with key RFC_ERROR_COMMUNICATION (open): SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed

Connect_PM GWHOST=sapapt01, GWSERV=sapgw00, SYSNR=00

LOCATION CPIC (TCP/IP) on local host with Unicode

ERROR partner '10.10.1.21:3300' not reached

TIME Mon Jan 16 23:03:11 2012

RELEASE 720

COMPONENT NI (network interface)

VERSION 40 RC -10

MODULE nixxi.cpp LINE 3286

DETAIL NiPConnect2: 10.10.1.21:3300

SYSTEM CALL connect

ERRNO 111

ERRNO TEXT Connection refused

COUNTER 226

System start failed

I checked the system instance and it was down. When I try to start up it manually with startsap, I do not get any error:

sapapt01:ippadm 16> startsap

Checking IPP Database

Database is running

----


Starting Startup Agent sapstartsrv

OK

Instance Service on host sapapt01 started

----


starting SAP Instance DVEBMGS00

Startup-Log is written to /home/ippadm/startsap_DVEBMGS00.log

----


/usr/sap/IPP/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function Start

Instance on host sapapt01 started.

The problem is that no work process is started nor dispatcher or message server. When I look at the instance work directory I see that the only files that are written are the following:

available.log

sapstartsrv.log

logsave.bin

dev_tp (but it's empty)

The content of sapstartsrv.log is the following:

----


trc file: "sapstartsrv.log", trc level: 0, release: "720"

----


pid 29149

[Thr 47879647924784] Tue Jan 17 00:51:54 2012

No halib defined => HA support disabled

CCMS agent initialization: return code 0.

CCMS agent start: return code 0.

Initializing SAPControl Webservice

Starting AutoRestart thread

SapSSLInit failed => https support disabled

[Thr 1079777600] Tue Jan 17 00:51:56 2012

AutoRestart thread started

Starting WebService thread

Webservice thread started, listening on port 50013

Trusted http connect via Unix domain socket '/tmp/.sapstream50013' enabled.

trusted unix domain socket user is starting SAP System at 2012/01/17 0:52:04

The startsap_DVEBMGS00.log at the sidadm home directory shows the following:

Trace of system startup/check of SAP System IPP on Tue Jan 17 00:51:54 ART 2012

Called command: startsap start

----


00:51:54

Starting Startup Agent sapstartsrv

----


00:52:04

Instance Service on host sapapt01 started

----


00:52:04

starting SAP Instance DVEBMGS00

----


00:52:04

Startup-Log is written to /home/ippadm/startsap_DVEBMGS00.log

----


00:52:04

/usr/sap/IPP/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function Start

17.01.2012 00:52:05

Start

OK

----


00:52:15

Instance on host sapapt01 started

The /var/log/messages content is the following:

Jan 17 00:51:56 sapapt01 SAPIPP_00[29149]: SAP Service SAPIPP_00 successfully started.

I can't find any clue why the system processes are not starting. The phase is the next after kernel upgrade from 700 to 720, so I believe it is related to the switch and maybe my kernel is not correctly updated or something is missing.

Please let me know any suggestion to know why the system is not starting.

Regards,

Alejandro