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Former Member
Jan 16, 2012 at 04:09 PM

User should view customers belong to specific sales area

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Hi Experts

SAP CRM 7.0 - WEB UI - EHP 1

I have following scenario -

1. User A - responsible for customers within SALES AREA - USA / 01 / 01.

When he logs in to WEB UI, he should be able to search only customers belonging to US/01/01 and not any customer who belongs to other sales area.

2. User B - responsible for customers within SALES AREA - AFR / 02 / 02.

When he logs in to WEB UI, he should be able to search only customers belonging to AFR / 02 / 02. and not any customer who belongs to other sales area.

How I can achieve it --> through roles and authorizations or through any customization?

Kindly help

Regards