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Former Member
Jan 16, 2012 at 11:44 AM

Cannot verify database login information

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We are installing BO BI platform 4.0 SP2 in AIX 6.1

we are using Database Oracle 11.2.0.2

Oracle SID : JBD

During the installation- Configure CMS repository Database - Oracle step,

We have input the correct DB TNSNAMES, user and password

we have error:

"You cannot proceed because the following has failed validation:

Cannot verify database login information. [INS00104]"

We have read Notes 1638205 but it seems not much helps.

we can connect to database using specified user and password.

Any idea?

Thanks,

DJ