Hi,
We have configured CCMS monitoring for Adapter Engine for our client.
In RZ20 im able to see the alerts come up,with the default data that the system provides.
1. I need to send a mail when the alert is triggerred, but if I try to set the autoreaction method, it is greyed out and I get a info saying that the adpter engine node cannot be changed. How do I get over this?
2. Incase im able to set the autoreaction method , I want to send additional information like communication channel name etc in the alert message. How can I change the text in the alert email?
Thanks
Shakthi