Dear Experts,
our requirement is to design a Franchise Fee contract for customers of only one city out of the Utilitie's service area.
After assiging the FFgroup in the rate steps, I cannot bill the other installations, that do not belong to the particular city...because the FFcontract in the installation is 'mandantory'? In billing, I get the error message to assing a FF contract and I do have an IF else to avoid the FFgroup for the other installations. It does not even matter, if I end the FF contract month before my billing cycle.
Did somebody else see this problem earlier and can tell me, what a solution might be? Different rate categories (with and without Franchise Fee) or a dummy FFcontract?
Any help is appreciated,
Thanks, Tom