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Former Member
Jan 14, 2012 at 12:06 AM

Problem email anything but Crystal report Server 2011



I have done a new installation and have set up the system to use email as a destination.

If i run a report in Crystal reports 2011 format the mail is sent to me with the report.

If i try to send it as an PDF or Word format the message is that i dont have the right to download the file.


Your request was refused because you do not have the right 'Download' on report 'e706db1756c3b5.rpt'. Please ask your system administrator to grant you this right.


Looking into the Output folder i only see the files related to the Crystal report 2011 format but none fore PDF or Word.

I have read a ton of info telling it is SMTP setup but this is not the issue due to the fact Crystal format is sent by mail.

Also rights on the folder seems to be OK.

Somehow i am missing a thing to make this work.

Any pointers or info would be nice.

Cheers Henry

Edited by: henry@ioc on Jan 14, 2012 4:47 PM