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Former Member
Jan 13, 2012 at 07:18 PM

Generate email action containing an ICS file for Outlook

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CRM 7.0, this thread is a question if this is techincally possible.

As appointments are scheduled in CRM, the attendees may or may not be CRM users (could be external customer), I know I can generate an email from an action and send it to all the attendees, looking to know if the email could include an ICS file attachement that would allow the receipients to integrate to their calendars. If I have researched properly, I understand the common file type is an .ICS

This seems like it should be technically possible, I haven't seen any threads along these lines.

Thanks,

Glenn