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Former Member
Jan 13, 2012 at 02:13 PM

Mail not getting sent

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Hi

We are trying to setup and configure a new E-sourcing environment. While doing that , we found the issues -

1) After one Rfx is created one notification mail is coming but when the phase is advanced to Rfx approval , No mail is coming to Approver .

2) After The Rfx goes to Open for review phase , it can be advanced to next phase ( open for response button is faded and no mail is getting triggered)

3) If Rfx is moved to Open for response phase ( skipping the other phase ) , supplier can not view the Rfx also no mail notification is going to supplier .

While cheking the logfile we found the below-

TransientEventExecutor: EVENT_MAIL_MESSAGE_CHECK (0) event_mail_message_check daemon javax.mail.SendFailedException: Sending failed;

nested exception is:

javax.mail.SendFailedException: Invalid Addresses;

nested exception is:

javax.mail.SendFailedException: 550 5.7.1 ... Sorry,we do not relay invalid senderdomains:rakesh.daiya<@ abc.com.>

But this mail address are correct . Also the Rfx creatin mail is getting triggered to collaborator but no other mails as above .

Regards

Sudipta