Hi,
Our setup for creation of Correction Invoices for Poland is as follows:
1) Create a correction Sales Order with reference to the original Customer invoice - this is a custom-designed document showing the current and 'to be' lines that will eventually appear on the correction invoice.
2) Create the correction invoice with reference to this correction sales order.
One of our business users has a situation where all the goods from a delivery were damaged, and a credit is needed as a result. The goods are not being returned, as the quantity is small. Therefore this should in theory be a correction invoice, to amend the amount invoiced to zero.
How can this be processed? I can't create and bill a Correction Sales Order for it, as the 'to be' line item needs to be set to zero, and SAP therefore treats the Order as incomplete - and you can't bill an incomplete document.
Of course we could just process a Return and then mark the stock as scrapped, but if possible we would prefer to find a solution using Correction Invoices.
Can anyone advise?
Val