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Jan 13, 2012 at 07:17 AM

problem with some items and the gl account

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Hello experts

a sales person has a problem with the gl account for some items. while trying to make an AR Invoice, for some items the field warehouse and GL Account are not filled automatically neither by using the combination Shift+F2.

by trying to do the same thing with an other username it works fine and the fields are filled automatically.

do you have any idea about the cause of this problem?

thanks a lot for your time

Edited by: Fasolis Vasilios on Jan 13, 2012 8:30 AM