BI 4.0 send documents to INBOX

[Former Member]

Admin could send documents to any inboxes just fine. When a normal user sends a documents to an inbox, it never shows up in the inbox. I try send the document to myself as a normal user. It does not show up.

I grant the normal user full control over top-level inboxes; top level users, BI launchpad. Not helping... any idea?

[Former Member · Accepted solution]

Hi All

I had the same issue, and get a Java Null pointer error whenever anyone (not an admin) clicked on Send To BI Inbox.

Rasied a Sap case and got this genius/lunacy fix...

Everyone group has No Access rights on SAP Streamwork Application hence the error: "error has occurred java.lang.nullpointerexception" when performing a 'Send To' in BIlaunchpad for non-administrator users.

It's also likely that a non-administrator user will encounter this same error when he clicks on "Destinations" while scheduling a Web Intelligence or Crystal Reports document in BIlaunchpad.

Resolution:

1. Login to CMC as an Administrator.
2. Go to Applications >> SAP Streamwork >> User Security.
3. Select Everyone group >> Assign Security.
4. Grant View access level

Steamworks affecting Send To?!??!?!

It worked anyway

[pavanbayyapureddi · Accepted solution]

I followed and provided access to users on SAP StreamWork. This setting worked for me.

[Former Member]

I have the same issue in BOE4.0-SP05; followed specs herein but still only admin type users can send to anyone's inbox; non-admin users can see the sent docs in their inboxes but cannot themselves, send.  they cannot even send to their own inboxes.

[Former Member]

Hi,

Did you check the reason for not sending the reports to their Own/others inbox in instance manager or temporary storage? If yes please provide the details of the same?

Thanks

Govind

[former_member191664]

Hi,

Please see BI4.0 SP06 on ADAPT01670886

Description

This problem is resolved.

New Behavior

When a user schedules a Web Intelligence document to another user's inbox from SAP BusinessObjects Business Intelligence (BI) launch pad, the document does not appear in the second user's inbox.  Ownership of the Web Intelligence document does not change during scheduling.

Regards,

Jin-Chong

[Former Member]

Hello,

it looks like it is not resolved - just upgraded to SP06 and still doesn't work.

I have set the following access rights:

Inboxes(top level security: Add Objects, View Objects

Users ( top level security) : View Objects

Am I missing something?

Maria

[CdnConnection]

Maria,

     This is know issue if you BI 4.x was originally got it's birth from BI 4.0 w/ SP2.  You need to give Everyone special access to InBox.

- Assign Everyone as well as Administrator FULL (OWNER) access.

- Modify the rights and take away 3 right

See working screenshot below

Good Luck,

Ajay

[Former Member]

Hi Ajay,

I have set all the permissions per your suggestion. The user can Send a document to another user's Inbox, but the user on the receiving end, doesn't not get anything in his Inbox.

I tried sending a documemt to the Administrator's Inbox and even for the Administrator it did not work.

Any ideas why ths might be happenng?

Thanks so much for your help - Maria

[Former Member]

Yes, we have noticed the same issue in SP2.

Please check the below access levels and it is working fine SP6.

[former_member182521]

Hello Maria,

Can we have the screen capture for Inbox Root folder security setup for various user groups? I suspect you have denied View Objects rights somewhere?

Have you tried with Security query option for Administrator user for the Inbox Root folder so as to narrowdown the issue?

Regards

Mani

[Former Member]

Hello everyone,

I found the resolution - in SP06, you also need to set special permissions to Everyone group on the Personal Folders.

By default, the group Everyone has the Advanced access level. I modified that to Full Control, and it all works.

Personal Folders -> Top Level Security

Everyone group - Full Control

Maria

[Former Member]

Hi Maria,

Had the same issue - User can Send a document to another user's Inbox, but the user on the receiving end, doesn't not get anything in his Inbox.

Resolved by granting below 2 rights ('Everyone' group already had FullContril (owner) acess on Inboxes and Personal folders).

1) On Inboxes - Top level Security for Everyone group. This right is given to add objects to other's  inbox

2) On Personal Folders - Top Level Security for everyone group. This right was required since the user was trying to copy report from their personal folder to User Inbox

[Former Member]

I had the same issue and it got resolved by the solution that you provided.

Thanks...!!

Aparna

[former_member454771]

Thanks Preetha!!

I had the same issue here... and it got resolved by your provided solution.

Thanks

Rafael

[Former Member]

Hello All

We are talking about different scenarios here although they are related to each other. ( Product : 4.0 )

1) Unable to see Inboxes or Schedule To Inboxes :

Which Rights are needed

View Objects ( Uncheck "Apply to Sub Objects" Option ) + Add Objects to Folder + Full Control (Owner)

View Objects

To whom

Everyone ( Could be any specific Group )

On what level

View Objects + Add Objects to Folder + Full Control (Owner) : Inbox : Top Level
View Objects : Top Level of Users 

2)  Unable to see Send to Option

Which Rights are needed

Schedule to Destination  ( No , It wont give end users right of "Scheduling" )

Send to Business Objects Inbox

To whom

Everyone ( Could be any specific Group )

On what level

Schedule to Destination at Folder Level ( Source - Folder from which you want to send document )
Send to Business Objects Inbox ( CMC > Application > Bi Launchpad ) 

Hope this Helps

-Prasad

[former_member318517]

Hello,

I'm also having the same issue on BI Launchpad.  By granting the Add objects to folder and View Objects from top level security on all Inboxes for Everyone group, I now see my Inbox but whenever I try to click on something to send it, the send button is greyed out.

Did you ever figure how what additional rights are needed and where they should be applied.

I cannot believe there is no type of security trace tool in CMC.

Thanks,

Tom

[Former Member]

Hi Alvin,

To send a document to a useru2019s Inbox, the following rights must be granted:

u2022 Send document right for Info View application, if the document is sent from Info View

u2022 Add objects to Folder and View objects rights for the destination Inbox folder

Add a User or a Group into another Group

To add a user or a group into a destination group, the following rights must be granted:

u2022 View objects, Edit objects rights for the destination group

u2022 View objects, Edit objects rights for the source user or group

Apart from this schedule to destinations right should also be granted to the particular group to which the user belongs, and download files associated with the object.

Default users (non-administrative users) should have rights to add objects to other useru2019s inbox.

1. Login to CMC.

2. In CMC, Home - Inboxes - Rights - Everyone - Advanced - "Explicitly Grant" the right 'Add Objects to the folder' and 'View Objects' rights.

3. In CMC, Home - Groups - Rights - Everyone - Advanced - "Explicitly Grant" the right 'Add Objects to the folder' and 'View Objects' rights.

4. In CMC, Home - Categories - Rights - Everyone - Advanced - "Explicitly Grant" the right 'Add Objects to the folder' and 'View Objects' rights.

5. Check if the Option "Refresh on opening" (maybe it is called something similar) is selected on the Report, if yes unselect it and try it again

6. Check the permissions on the WebI Job Server....usually you dont have to change anything here unless you modified the permissions.

Also refer to the video - http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/40b4773f-629b-2e10-5eb5-af9d635aba84&override...

Regards,

Arjun

[Former Member]

I'm not using InfoView, I'm on BO4 BI launchpad. Your instruction works on 3.1, but not BO4.0. As I mentioned initially in my email, I've granted the sender full control over all inboxes, all users and BI LaunchPad App in CMC. I want users to be able to send a document to other inboxes.