Hi,
I have 2 scenario for AMC:
1). Payment as per visit by service provider(Vendor):
a. Create Service PR by Maintenance Order using control key PM03
b. Create Service PO referring PR
c. Create SES referring service PO
d. MIRO for payment
I am ok with this process. My problem is 2nd scenario
2). Contract is created with vendor for lump sum amount e.g. 50,000 for DG AMC and client pay the amount in advance for 1 year. Now, client can call vendor for n no. of times for services without any payment because he was paid a lump sum amt in advance. Please suggest how to map this process in PM.
Rgds,
DS