New to using SAP B1 and my company's current practice of tracking warrenty is logging a pile of information onto call sheets then transfering short hand onto excel and half of the information is lost and from a quality stand point nothing can be done due to the lack of information.
What I am asking or looking for is other companies that are using SAP B1 for Warrenty tracking, how are you doing it and are you willing to share so I do not have to re-invent the wheel.
Thank you!