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Former Member
Jan 11, 2012 at 07:23 PM

Re-open a Change Request in Solman 7.1

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It is the first time that I am working with Solman

Does anyone know if it is possible to open a ticket in Solman once it has been closed?

And, in this case, can I put the ticket in the status that I prefer or it has to be the previous status before being closed or the first of all (created).

Thanks in advance!

Best regards