Dear Experts,
Need yr guidance to configure Solution Manager as a ticketing tool in the below scenario:
Scenario:
We hv 04 Production Clents in R/3 (02 Nos - ECC 6.0; 02 Nos - ECC 5.0); Solution Manager has been already been installed in one the Production clients at ECC 6.0.
Reqmnt:
Solution manager is reqd to be used as helpdesk tool for all the 04 production clients.
Pls advise the configuration steps.
Thnx & Rgds,