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Former Member
Jan 11, 2012 at 04:47 AM

License for BP Catalog Numbers

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I have a customer who has just upgraded from version 2005A to 8.81. One user has had the responsibility for maintaining BP Catalog numbers in the system. She has had a CRM Sales license (she may also have had a CRM Service license, but did not have the Service license after the upgrade). In version 8.81, she is unable to access the BP Catalog program, receiving the message that her license does not permit entry to this function. We have tried giving her the CRM Service license in addition to CRM Sales, but it makes no difference.

I have checked the License Comparison sheets for 2005, 2007, and 8.8. None of them mentions the BP Catalog program at all. Other than iupgrading the user to a Professional license, is there any way to give her access to this feature?

Thanks,

Marcia