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Jan 10, 2012 at 07:35 PM

What's the function profile name for heartbeat profile in businee role?

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Hi Gurus,

I try to use the watch dog option of heartbeat profile (SPRO\CRM\Basic Function\CMS Integration\Define heartbeat profile) to monitor the dis-connection between SAP and CTI in CRM7 EHP1. However, I could not find the function profile in the business role to assign this heartbeat profile.

Does anyone know the function profile name for this heartbeat profile? Also has anyone used the watch dog option of heartbeat profile? If so, could you share the time intervels values you set in the profile?

Hi Guys,

I found OSS note 1584389 and 1309002 for this topic. So the function profile is ICI_HEARTBEAT.

Has anyone used the watch dog option of heartbeat profile? If so, could you share the time intervels values you set in the profile?

Thanks in advance!

Edited by: Zhijie Kong on Jan 10, 2012 10:28 PM