All,
I have an issue where my Xcelsius dashboard will not update with new real time data. I am able to confirm that the data is updating in the database. At times the dashboard will update, but only after minutes and sometimes not at all.
I found a post that referenced the possibility of the universe itself being the issue. I made the appropriate change within the universe connection in Designer (to "Disconnect After Every Transaction") but this still does not solve the issue.
I have also used Fiddler to monitor the request between the Dashboard and QWAAS. I can see that the responses are being generated and the data coming from the database is still the old data? Is the data somehow cached in QWAAS?
Has anyone come across an issue like this before? Could it be the Universe, QWAAS connection, or the dashboard?
Appreciate your help. This issue has been going on for weeks now and no real resolution in sight.