Hi Experts,
We have all of a sudden faced an issue of work items not coming into SBWP or the UWL.
It was working fine until yesterday and it is not working today. We checked in SWU3 for the settings and everything is fine.
We are able to see the work item pending with the agent in SWI1 but we are not able to see any work items in the Inbox.
We have cleared the buffers and checked everything but still the work items do not appear.
Could you please guide us as to what could be the issue and how we could go about resolving the same.
Thanks,
Ram