on 01-10-2012 12:22 AM
Hi Gurus,
While i create new customer in SAP CRM 7.0. I would like make US postal Service call for the new customer before saving the customer so that i get correct street name and zip 5+4.
This is address validation service that will prevent from creating duplicate customer with same address.
Example.
Address typed in CRM while creating new customer.
1234 Main St
Dallas, TX 12345
the result should be
1234 Main Street
Dallas, TX 12345-1234
Can we achieve this by Business Address services(BAS) in CRM?
Please reply
Thanks
Amish
You can call this service in BAS BAdIs and make the decision from there.
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You can read more on BAS here: http://help.sap.com/saphelp_nw04/helpdata/en/c8/13b237b9a9a968e10000009b38f8cf/frameset.htm or just search help.sap.com
You can, I think, use BAdI ADDRESS_CHECK to implement a call to USPS. I haven't got a chance to work with USPS validation. But it should be quite easy: call the web service with entered data, receive result, show result to the user. For how to call a web service from ABAP there are lots of articles on SDN.
In SAP CRM 7.0, to integrate USPS address validation for creating new customers, you can use Business Address Services (BAS) for basic address management. However, for real-time USPS validation, you'll need to integrate the USPS Webtools API with SAP CRM. This requires custom development to call the USPS API during the customer creation process in CRM, ensuring addresses are accurate and formatted according to USPS standards, thereby preventing duplicate records. This integration involves technical expertise in both SAP and external web service APIs. For detailed implementation, refer to SAP Help Portal and USPS Webtools API Services documentation. For further details, you can visit the following page. iliteblue.com
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