High GUI Time - Causing high Response time

[Former Member]

Hi All,

Average GUI Response time is approx 400 ms in my ECC 6.0 system, OS - HP UX, Database - Oracle 10.2.0.5.

I expect it should always be approx 200 ms, but as it is high it is contibuting to high overall response time.

I expect there are normally two ways of high GUI time :

1) High network time between Presentation layer( User System) and Application Layer(SAP Server).

2) High amount of time in Loading User Screen

For Option 2 I have checked we are using SAP access menu so there should not any problem with loading of User Access Menu.

Average Response time for session_manager is 2 Secs.

Please suggest me what all other ways available to improve GUI time,

Can there be other reasons of high GUI time and how can we make sure that high GUI time is only because of high Network time.

Please suggest.

Shivam

[Former Member]

I believe in case you have multiple roundtrips per step, then the client performance comes into play as well. So if you have slow clients this could be an issue too.

Basically you are already looking in the right place (network connection), but i recommend you also check:

- roundtrips per step and amount of data sent to the client

- are all transactions having high gui times, or only a few?

- how is the situation on the clients?

- if you have clients working on prod and qas check the values on the qas system too

Cheers Michael

[Former Member]

Check the ping response. Is it fine?

Is this the same issue for all terminals accessing the SAP servers? Check for network throughput and

any restrictions. Is the network name resolution proper?

[former_member182034]

Dear,

read these note to know the reasons of slow SAP GUI...

SAP Note. 578118 - Long response times on the SAP GUI

Note 62418 - Network Load of SAPGUI Frontend Communication

regards,