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Jan 09, 2012 at 12:17 PM

EIC Knowledge Search

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Hi All EIC Fans

FIrstly, Happy 2012. I have an EIC Knowledge Search question.... (Or maybe 2)

I have done all whats needed for the Knowledge Search and in Transaction CRMC_SAF_TOOL all my connection tests are green. But when I go to the Indexed (Goto --> Indexes) or F8 my database is not listed in order to set up and compile?

Secondly....whats the process to assign a document to the knowledge base?

Gary