SAP GUI 7.20 Patch 9 Update failed

[Former Member]

Hello,

I have patched my Intallation Server with Sap GUI 7.20 Patchlevel 9.4, but the automatic workstation updater fails on the local workstation. Every time when I start SAP GUI it will be updatet ("an update is avaliable on the installation source...")

In the log-file (NwSapSetup.log) is one error:

10:44:28 NwSapsAtlC 1 |-----SAP Automatic Workstation Update --> Installed

10:44:28 NwSapsAtlC 1 |--- |---SAPSetup Automatic Workstation Update Service --> Installed

10:44:28 NwSapsAtlC 1E Fixing the inconsitent state by removing the older version from the database.

10:44:28 NwSapsAtlC 1

How can I fix this problem?

Thanks.

Dirk

[jude_bradley]

Hello Dirk,

Would you mind updating your installation server according to the note

[Installation problems with NwSapSetup Version 8.6|http://service.sap.com/sap/support/notes/1587566]

If you still get the error, then create a message in BC-FES-INS with the logfiles attached to the message.

Regards,

Jude

[Former Member]

Hello Jude,

thanks for your answer, but it dosn't work.

I have patchd the install server with:

- SAPSETUP90P1SP00_3-20008539.exe

- SAPSETUP90P2SP00_3-20008539.exe

- gui720_10-10007878.exe

The problem is the same, tha automatic WS updater means every time he has an new update, but he can't install it.

I create an Error-report Link:[https://service.sap.com/sap/support/message/D/002007974700000562722012]

Dirk