Business query issue

Hi All,

Business Objects v517 - Business query 5.1 issue:

User will access Business query 5.1 through Citrix server via ILINK v6 page. Business query add-in is also added in excel. User will run BO reports from excel template via Business query

When user attempt to load Business query from excel via Citrix,an error message has been occuring and it is mentioned below

"Cannot access local security file. click OK to try again, or cancel to quit the application"

I guess local security file refers to BOMAIN.KEY file.

Can anyone of you all please explain what it is and how to resolve this ?

Kind Regards,

Srinivas