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Former Member
Jan 06, 2012 at 04:33 AM

Credit Limit issue during PGI despite Credit available to customer

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Dear All,

We have configured for Credit Management for Customer.

Everything was working perfectly fine for a very long time. But now there suddenly seems to be an issue. The customer has available credit but still the system does not allow us to do PGI. It gives an error message that the customer credit limit has been exceeded.

We checked in FBL5n and found that credit is available. There are no backlogs. But in FD32 we found that the credit exposure shows values in positive and the Blocked check box is ticked therefore blocking the customer. When we checked through Menu path - Environment - Sales & Distribution Docs - Open Orders and Open Deliveries , here we found that in table S067 there are open orders and open deliveries. But upon cross checking with VA05n and VL06/Vl04, we found no open deliveries or open sales orders.

This seems to us as a strange issue that the system is not updating the LIS table although we have not configured for LIS.

We contacted SAP for this and were given a temporary solution to execute program RVDREK77 to clear the table. But this dosent seem to be a permanent solution since we have to run this everyday as a background job. Also this program can be run only when no other transaction happens in SAP.

If anyone has faced a similar problem, I would request to suggest us a permanent solution for this.

Thanks & Regards,

Rohan Gudavalli.