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Former Member
Jan 05, 2012 at 09:49 PM

Chart Top N shows "0" in legend instead of "Others"

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We have a report template that was created in Crystal Reports XI R2 that displays two charts in a Report Header. The first chart is a Top N chart; the second is a Bottom N chart. Both charts use the setting "Include Others with name "Others"".

Our application pushes data into the report and displays the results with the Crystal Reports Viewer. Both charts appear to be correct, except that the last item on each chart displays "0" instead of "Others" in the legend. There are N+1 items in the legend, as you would expect to see in a chart that displays Top N + "Others".

If we export the report to an .rpt file with data and open it in Crystal Reports designer we see the "0" initially. However, we can make the "Others" label appear by opening the Chart Expert window and clicking OK to close it.

We see this behavior with XI R2 SP5 as the engine, and with 13.0.2 (CR for VS 2010) as the engine. Does this sound familiar to anyone?