Hello All,
We are facing an issue with UWL workitems, as per which when we open a workitem it displays data for some other workitem/ request instead of the correct one.
We are on NW 7.0 SP 18 and the process flow is like this:
A customer is created in Portal and a customer number is assigned to it lets say number 1000, now when we check the UWL, the line item for customer number 1000 displays correctly, now when we click on it, the page loads with values as per customer number 1001. which is incorrect. These values in UWL are being fetched from a staging table in GP.
P.S: This doesnt happen to every user, this is intermittent and is more evident when a large number of workitems are present.
Any help or pointers is appreciated.
Thanks
Shailesh