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Former Member
Jan 05, 2012 at 05:20 PM

Poor performance of Crystal Reports in Business Objects Enterprise XI 3.1

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Happy New year !

I am in need of some assistance with BOBJ that I am struggling with : ( we are running Business Objects Enterprise XI 3.1 on AIX when a user runs a report on the clinet the report rund in 30 secounds, when the report is run through Business Objects then it takes 6 minutes. We have monitotered the Infratstructure of the business objects serrver and can see no indication of CPU / Disk or memory problems. From a recent TFC check via SAP we have made the following changes .....

1/ Where we had 2 nodes running on 1 physical box we now only have the 1

2/ We have disabled services that are not used and could be hogging memeory e.g WEBI

3/ We have setup a dedicated cache for the reports

None of these suggestions have made any difference : (

Personally I believ that the problem lies in the Business Objects server, possible the rendering of the information ? what monitors / tools can I use / install to show me any bottleneck in this area ??

Other thna that I have suggested that Basis run some traces on the quesries etc to see if the delay is in the backend system, although if the report runs locally I woudl suggest that this OK. the other thing that I have suggested is that the Backend BW system is monirotred from a infrstaructure level.

I am struggling guys, what tools are available for me in Business Objects ??

Any help appreciated

Thanks