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GTS - Item with status Fully Delivered is not rechecked in GTS

Hello Experts,

We have a scenario where a sales order is created with item quantity 100 and this 100 quantity is deducted from the license in GTS. A partial delivery is then created for the order with quantity 50. Now we go back to the sales order and change the item quantity from 100 to 50 as no further delivery is needed (the item now becomes "fully delivered"). The license in GTS however still shows 100 quantity deducted instead of 50. This is because GTS does not recheck the item once its status becomes fully delivered, giving the following message in the log "Item is not relevant for check". How should this scenario then be solved where we want the changed item quantity to update in the license even though the item has become fully delivered?

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  • Posted on Jan 05, 2012 at 10:14 PM

    My guess is that the developers never thought about that situation. You might want to create an OSS message about it.

    Regards,

    Dave

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