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author's profile photo Former Member
Former Member

Script error : checkbox not appearing in script

Hi all,

I have created a checkbox answer to a question in a script. The script has been saved, the begining of it appears when I go in IC_AGENT profile, but when it comes to the checkbox question/answer, the system blocks and shows the following message :

500 Connection timed out

Error: -5

Version: 7200

Component: ICM

Date/Time: Mon Jan 2 10:46:43 2012

Module: icxxthr_mt.c

Line: 4209

Server: CB1ODYLSV1_CB1_00

Error Tag: {-}

Detail: Connection to partner timed out after 60s

Does anyone know what this is due to?



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  • author's profile photo Former Member
    Former Member
    Posted on Jan 02, 2012 at 11:09 AM

    It seems that the checkbox answers I had created in Web UI were created in "FR" while the authorizations in Gui for the Script Profiles were given on the scripts I had previously created in Web UI in "EN".

    => This error message would have appeared because the system could not reach the checkbox answers since they had been created in another language than the one SAP was configured for

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