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Former Member
Jan 02, 2012 at 08:49 AM

Script error : checkbox not appearing in script

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Hi all,

I have created a checkbox answer to a question in a script. The script has been saved, the begining of it appears when I go in IC_AGENT profile, but when it comes to the checkbox question/answer, the system blocks and shows the following message :

500 Connection timed out

Error: -5

Version: 7200

Component: ICM

Date/Time: Mon Jan 2 10:46:43 2012

Module: icxxthr_mt.c

Line: 4209

Server: CB1ODYLSV1_CB1_00

Error Tag: {-}

Detail: Connection to partner timed out after 60s

Does anyone know what this is due to?

Thanks,

Eli