Hello All
We are facing the below described issue. Any pointers would be helpful.
After going through the cycle of sales order/delivery/PGI, as per our process, an equipment is created in ECC , when Sales document contains a serialized product line item.
This equipment needs to be replicated as an Installed base object in CRM.
The middleware settings are in place for the download of the equipment. But if we see the BDOC in CRM,(BDOC type- CRM_EQ_DMBDOC), the equipment data is not coming in EQUI, as shown below in the screenshot.
If anyone has faced this issue earlier and has an understanding of the necessary equipment master settings in ECC, please suggest.