Issue related with the credit limit

[Former Member]

Dear Team,

Happy new year to you and to your family

I have an Issue, the customer credit limit is 50 lakhs and already utilized 39 lakhs , credit limit utilized % is 99.13%

He placed another order for 7 lakhs more though he can eligible for this amount it get blocked in the order, yes might depends on risk category, but that is low

Apart from that

receivable is 39 lakhs

sales Revenue is 16 lakhs is showing, I dont know from where it came if the user placed an other for 7 lakhs

Finally by using vkm3 we asked to released the order, but we need to identify know where is the problem

Regards,

Hasan

[Former Member]

Confused since 39+7<50 so the user is still able to place order which is correct.

[Former Member]

Hi

Please go to transaction code - F.31 and try to analyse the customer financial behaviour.and go to FD10N and let us know whats the customer balance display shows.

Regards

Waseem Mohammad