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Client System login takes more time

Former Member
0 Kudos

Hi Experts,

I try to login to client system it always takes more time to connect with server, after login there is no problem. .. i also try Firewall disable, License configure settings, and also disable extra network port, but still facing problem. please help on this......................

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi........

Welcome to SAP Business One Forum......

How you are connecting SAP Client with Server?

I mean through VPN/Citrix or through Internal LAN?.............

Regards,

Rahul

Former Member
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Hi Rahul,

i am trying to connect through Internal LAN.....

Former Member
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Hi......

Please be sure that the minimum RAM of the client PC should be 1GB.....

Is it?

Clear all the temp files.......

Do you have any addon that you kept automatic on start?

Regards,

Rahul

Former Member
0 Kudos

Hi Rahul,

client sys RAM - 2GB,

Yes i mark one addon as automatic,once user login it will connect automatically..........

Former Member
0 Kudos

Try keep the addon Manual and then try.......

Regards,

Rahul

Former Member
0 Kudos

Hi Rahul ,

I try that also.... same problem.... it will take nearly 6 to 7 mins for login.

Former Member
0 Kudos

I think you should try Clean Installation of Client setup once again.......

Regards,

Rahul

Former Member
0 Kudos

Hi Rahul,

Here there are 5 client systems are there, today morning also i installed into one more client system. that system also takes more time for login.

Regards,

Ashok.

Former Member
0 Kudos

Hi rahul,

And also this problem suddenly solved sometime , once i restart service manger, sql server means sometimes login suddenly. but from today morning i try all options but no solution for this............ last two weeks i am facing this problem.. sometime it connect normally...

Former Member
0 Kudos

Then that might be the connectivity slow down issue....

Please check with the CPU usage in Task Manager.......

Regards,

Rahul

Former Member
0 Kudos

Hi Rahul,

Finally i got solution after clean installation of SQL and SAP server. Now Client system connect to server very fast.

Regards,

Ashok.

Answers (3)

Answers (3)

Former Member
0 Kudos

Hello,

I'm facing the same problem here with SBO 8.8.1 PL 10 clients took a long time when connecting to server.

it may took 5-10 minutes ? it's not normal... I only use for 1-2 user...

I use WiFi LAN connection to server, when I remote desktop the server it run fast, and no problem, but just when to login SBO using client from laptop it took a long time...

I know there's no under spec server problem or anything, I've disabled firewall, I've check there's only 1 active LAN connection on server.

I've tried also restarted the service couple times, but still no effect....

do know what's the problem ??

Former Member
0 Kudos

Hi Hendra ,

For this kind issue first restart all services like TAO NT Naming service, License server.... after that Go to service manager License server setting and bottom u can find Configure Security and done that steps like DB name, password and finish that settings try to login Client system , after that also same problem means restart client system after done these all process and check.....  it will work....

Regards,

Ashok.M

bayajo
Explorer
0 Kudos

Hi Ashok,

Thanks for your valuable reply.

Still issue is not Resolved while i followed your steps. my user is accessing the system from USA and my server kept in India and the system taking 5-6 Min for Login in SAP. that's the reason the my client forcing to fix the issue.

After checking the some forum i had found the OSS Note :1135705, is it resolve my issue?

If you have any information regarding OSS Note regarding this issue please send me.

Your Reply will help for me. Thanks in Advance.

With Regards,

BJO

Edited by: Baya Jo on Feb 22, 2012 1:41 PM

Former Member
0 Kudos

Hi Baya,

I've finally solved the connection issue by following steps :

1.Check SBO Tools on server side, open license server - setting,

2.Click configure security

3.Input your database information, user & passwd

4.Restart the license server

It should be fast login now....

bayajo
Explorer
0 Kudos

Hi Ashok,

Can you share the solution , my System and Sql and Bandwidth details are as Follows:

1. server details : Intel[R] xeon (tM) CPU 2.80 GHZ , 3.50 GB Ram

2. Sql Details: sql server 2008 r2, windows server 2003 R2, bandwidth 10 Mbps.

But system is taking time (4-9 mins) to login into SAP.

I need this very urgently.

Your Reply will help for me. Thanks in Advance.

With Regards,

BJO

Former Member
0 Kudos

Hi BJO,

configuration are ok, no problem on this,

follow this:

1. Check more then one port is connected to SAP server , connected means disconnect the other port.

2. Firewall setting should disabled.

3. Restart Service manager, TAO NT Naming services in Services.msc(Run--> services.msc)

4.After done this restart SAP server for one or two times and check how long it will take.

Again u face the same problem means restart all SAP and SQL services in services.msc.

Regards,

Ashok