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Mass update of processor & Coordinator in Dispute cases UDM_DISPUTE

Hi All,

Few months ago one of our user left our co, there were more than 500 dispute cases with this user as both processor & Coordinator.

Now we want to reassin all these dispute cases to a different USER. However system allows only one field to change at once. If we select processor, we get a message USER doesn't exist in the system (Coordinator)

Can anyone please let me know how we can change both processor and coordinator for all these dispute cases

Thanks in advance.

Krishna

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 28, 2011 at 06:01 PM

    OK a few ideas here.

    Create a LSMW to perform the update.

    Make sure the old user's id has not been deleted and that you know the new user id's

    If the users was part of a workflow - there are workflow tools to move disputes to different users.

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