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Mass update of processor & Coordinator in Dispute cases UDM_DISPUTE

Hi All,

Few months ago one of our user left our co, there were more than 500 dispute cases with this user as both processor & Coordinator.

Now we want to reassin all these dispute cases to a different USER. However system allows only one field to change at once. If we select processor, we get a message USER doesn't exist in the system (Coordinator)

Can anyone please let me know how we can change both processor and coordinator for all these dispute cases

Thanks in advance.


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  • author's profile photo Former Member
    Former Member
    Posted on Dec 28, 2011 at 06:01 PM

    OK a few ideas here.

    Create a LSMW to perform the update.

    Make sure the old user's id has not been deleted and that you know the new user id's

    If the users was part of a workflow - there are workflow tools to move disputes to different users.

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