Few months ago one of our user left our co, there were more than 500 dispute cases with this user as both processor & Coordinator.
Now we want to reassin all these dispute cases to a different USER. However system allows only one field to change at once. If we select processor, we get a message USER doesn't exist in the system (Coordinator)
Can anyone please let me know how we can change both processor and coordinator for all these dispute cases
Thanks in advance.