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Former Member
Dec 23, 2011 at 06:07 AM

ESS: Claims Error: not able to open the Approve screen in Managers UWL.

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Dear All,

From ESS applied for Claim Rs. 11000/-.

Submitted the request and maintained the Manager for approval.

When manager click on the Task showing in UWL " Approval for Claims and Advance Request" when I click on this am getting two options Forward and Resubmit. When I choose any of these getting the request for forward or resubmit not for approve or reject.

And it is showing the request is from "suser". But the request is raised by other employee. When defining JCO's suser is taken as communication user and for leave request and for some other approval process working fine.

We created a custom table for defining the levels of approval (1,2, or 3 level) and respective approver . Not from the Org. Structure. Because process wise approvers are different for my client.

Guide me how could I solve this issue.