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Former Member
Dec 22, 2011 at 11:13 AM

SD Customer Hierarchy in COPA customer Hierarchy

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Dear all,

First of all I wish you a merry Christmas.

Well, my problem is :

I have a compagny with 1 sales org. and 3 divisions. Every customers are define on the same basis on the 3 divisions on 3 levels of hierarchy.

H01

|_H02-1

|_H02-2

|_H03-1

| |_C1

|_C2

this for each division.

My problem is the characteristics HIE01 to HIE03 are not filled with the right value (it's blanks)

I have check in KEA0 I check that the fields HIExx were selected and everything is activated

I have create a distribution rule for customer hierarchy

But the fields remain blanks.

Did I miss something that can I do in order to use SD hierarchy in COPA ?

Thanks for your reply