I got one issue when refreshing dynamic templates. For one application, the REPORTS folder does not appear under Eexcel folder.
It works well on my quality environment, but it fails on production server.
It seems there is no differences in security settings, SP version...
I already tried deleting Outlooksoft folder, clear and refresh local folder in client options...
I must miss something but I dont know what to check anymore.
Any suggestion is welcome.