Incorrect Address displayed on IDOC

[Former Member]

Hi All,

I have a Purchase Order and the bill to address has been updated. The PO shows the correct and updated bill to address but the content of the IDOC is the old bill to address.

How to update the system or what are the possible cause of this issue?

Any input and help will be greatly appreciated.

Thank you so much.

[former_member184701 · Accepted solution]

dear friend,

you would delete this idoc (WE11) , adjust/fix your PO/ vendor address and create a new one

regards,

[Former Member · Accepted solution]

Hello!

Thank you so much for your input. But I would like to know the cause of the issue because it also happening to other POs with that vendor. Any inputs or ideas as of why the idoc is not picking up the new address?

Thank you so much for giving your time in answering my questions.

[former_member184701 · Accepted solution]

dear, the possible reasons above.

you would do the next steps:

1. delete the idoc

2. delete the PO item (do not use this PO any more)

3. check out the vendor master record

4. create a new PO (make sure all address info is correct!)

5. check out the new IDOC

good luck!

[Former Member · Accepted solution]

Thank you so much for your advise.

Happy Holidays!

When we create a PO, we are not selecting a partner ID. The system automatically does it. The address has been updated and it's still picking the old one. Can we just delete the old one so that the system will pick the new and updated address for that vendor?

Please help and advise.

Thank you so so much!

[JL23]

was the IDOC created before or after your update?

a change does not effect already created IDOCs.

[Former Member]

Happy Holidays!

The idoc was created after the update.

When we create a PO, we are not selecting a partner ID. The system automatically does it. The address has been updated and it's still picking the old one. Can we just delete the old one so that the system will pick the new and updated address for that vendor?

Please help and advise.

Thank you so so much!

[JL23]

can you explain in more detail.

in which transaction did you update an address for whom?

you are asking if you can delete the old, do you want to say you have 2 address now?

initially you were talking about bill to address. Did you mix this with address of invoice presenter (partner role PI)?

What does this IDOC actually do in your process? is it used to send the PO to your vendor?

[Former Member]

The address has been updated from one address to another but both addresses is still existing in the system.

I have 2 addresses for the supplier/customer now.

I am still talking about the bill to address.

Thank you.

[JL23]

I dont really understand. in which transaction do you have 2 addresses? or do oyu have 2 vendors?

Why bill-to? a bill-to is somebody you send an invoice to. but in a purchase order process you get the invoice from your vendor.

or is the bill-to address your own address? where did you maintain it?

[former_member184701]

you also would try to create a new PO (before that make sure your vendor master data is correct) and new idoc after..

i recommend to not use the current PO

regards,

look at PO changes - dates!

look at vendor master changes - dates!

and what is the date of idoc creation ?