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Former Member
Dec 21, 2011 at 08:43 AM

No. of Available license is showing wrong

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Dear Experts,

I have made request for licenses for my one of the customer i.e.:

Professional - 1

Logistics - 2

Finance - 1

While importing the license file has installed successfully. But in License Administration no. of license in Component Tab details are showing like this:

for Professional :

Total Number = 1

Available Licenses = 0 (bcoz 1 Professional License is allocated to manager user)

for Logistics :

Total Number = 2

Available Licenses = 1

(this license is not allocated to any user so according to that Available license should be 2, why this is showing wrong )

for Finance :

Total Number = 1

Available Licenses = 0

(same case with this also, this license is also not allocated to any user so according to that Available license should be 1, why this is showing wrong )

Please help me out....

Thanks in advance

Edited by: Nitu__ on Dec 21, 2011 9:46 AM