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Former Member
Dec 19, 2011 at 11:56 PM

Keycoder.dll error Xcelsius won't start

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Hello everyone

I have an issue trying to get Xcelsius 2008 to run on my PC, initially I loaded Xcelsius 2008 SP3 Fix pack 3.3 I am 99% sure that it worked when I loaded it but I answered "do it later" to the registration question (99% sure this is what happened). I then left the software for about 6 weeks and when I went to open it the following error came up.

A required application library (keydecoder.dll) has been deleted or damaged. Reinstall Xcelsius and try again. If the problem persists, contact SAP BusinessOpjects Customer Support.

I had Xcelsius 4.5 loaded on this machine as well and received Xcelsius 2008 SP3 Fix pack 3.3 with a purchase of Rockwell Vantage point. I have a valid license code so all should be OK.

I have checked in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 folder and the keydecoder.dll file is in there so not sure what is happening.

I have uninstalled both versions now and deleted the C:\Program Files\Business Objects folder which was still in C drive but completely empty.I downloaded 2008 SP4 version and installed I get the same error!

Any help greatly appreciated.

Darren