Skip to Content
avatar image
Former Member

Cannot find default Portal error iView DedicationAlerter

Hi,

I would like to have the default portal error iView collapsed as per default to avoid showing a long stack trace. The path to the default iView can be set here:

a. Choose System Administration -> Support ->Support-Desk -> Portal Runtime -> Workload Distribution Configuration.

b. Click on folder Workload Distribution Configuration.

c. Go to edit mode for service DistributionConfiguration.

d. In the field Default Alert iView Name enter the desired iView path and click on Apply.

I can see here that the current default error iview is called: com.sap.portal.supportability.isolde.DedicationAlerter

But where in my PCD can I find this iView so that I can either change a property on it or make a copy to customize? I have done a PCD search and it does not seem to exist.

Or is there another way I can accomplish the same? I know about the Visual Admin settings like DEVELOPMENT_MODE and DetailedErrorResponse but the problem is that they also remove the first line of the stack trace. I would still like to display that line to help support.

Br Jan

Add comment
10|10000 characters needed characters exceeded

  • Follow
  • Get RSS Feed

3 Answers

  • avatar image
    Former Member
    Dec 19, 2011 at 04:16 PM

    Look for par file com.sap.portal.supportability.isolde.par

    DedicationAlerter component will be inside this par file.

    Regards,

    Mahesh

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Dec 20, 2011 at 06:30 AM

    Thank you. So the par file does not have an iView associated with it?

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      From the setting as you have mentioned previously I think it is directly calling the portal component.

      Probably you can have you custom component name in there and see. (download the existing par, do necessary modifications and upload with a different name)

      Regards,

      Mahesh

  • avatar image
    Former Member
    Dec 20, 2011 at 06:42 AM

    Ok, thanks again - I agree that must be the way forward. I will try to edit the component and see if I can collapse it as default.

    Br Jan

    Add comment
    10|10000 characters needed characters exceeded