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Former Member
Dec 19, 2011 at 12:45 PM

Failed to retrieve new chart - Request Timeout


Hi, forum.

I have installed Sap BusinessObjects Explorer version 3.2 (12.0.0). But, when i index a Information Space and try to see it, a error message occurs when all the facets are retrieved.

"Failed to retrieve a new chart from server - Request Time out"

I changed the time in order to retrieve it, but, it didn't work.

I also, tried to check if there is any problem with the universe or information space, but there isn't.

Can anyone have any idea of what's happening?

Thanks in advance.