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Former Member
Dec 19, 2011 at 07:08 AM

CMS for SAP CRM 7.0 Ehp1 for Interaction Center.


Hi we are going for IC Marketing, Sales & Service Implementation.

Existing System in client Place:

Lucent / Avaya Definity R-6 (Prologic)

Propose System:

Avaya Aura CM 5.2.1

Avaya Aura Application Enablement Services 5.2.1

Please give me technical details which component we need to buy for SAP CRM 7.0 Ehp 1 .

(CMS details for Interaction Center)