Hi we are going for IC Marketing, Sales & Service Implementation.
Existing System in client Place:
Lucent / Avaya Definity R-6 (Prologic)
Propose System:
Avaya Aura CM 5.2.1
Avaya Aura Application Enablement Services 5.2.1
Please give me technical details which component we need to buy for SAP CRM 7.0 Ehp 1 .
(CMS details for Interaction Center)