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Dec 17, 2011 at 04:43 AM

Error message in Campaign screen

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HI,

When we try to create a Campaign using sales manager user id the system throws an error

Cannot display view CRM_BT_TRANSINB/ResultView of UI Component CRM_BT_TRANSINB

An exception has occurred Exception Class CX_BSP_DLC_CONFIG_GENERAL_ERR - Error creating configuration model

Method: CL_BSP_DLC_VIEW_DESCRIPTOR=>LOAD_APPL_MODEL

Source Text Row: 14

When i tried to create campaign with other user id , it is working. We thought it as an Authorization issue and we run the report u2018CRMD_UI_ROLE_PREPAREu2019 for the User Role.

But the issue is not solved. The Error is coming for certain User id only. The user id has the same Business role.

With Regards,

Selvam T