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Sales order with Billing plan 0001411253 does not exist - program error

We have implemented the paymetric credit card system with SAP. We were removing the credit card information from the sales order to bill the order as a regular net 30 invoice and when we went to save we got the above error: Billing plan 0001411253 does not exist-program error. I have the sales order number, but we cannot retrieve any information from SAP. All information on this order has vanished. This has shipped to the customer and I need to get it invoiced. How can I get the information from the system, and what are we doing that this error comes up?

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1 Answer

  • Dec 26, 2016 at 11:44 AM

    Your post is not clear to me. When you say, you tried changing the Payment Terms, you got an error, what do you mean by "we cannot retrieve any information from SAP"? Were you not able to see in document flow for that sale order?

    Have a look at OSS note 2301773 whether it helps you.

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