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Dec 16, 2011 at 07:45 AM

Not able to login from client system

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Hi Experts,

Here is my problem in detail:

Product Versions:

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BOE XI 3.1 SP4 FP4.1

Integration Kit for SAP XI 3.1 SP4 FP4.1

Live Office XI 3.1 SP4 FP4.1

Server OS: Windows server 2003 SP2

Problem:

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Not able to login using Enterprise authentication from designer / rich client from client system.

Designer Error message:

Your Login ID is not valid. [repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(Transport error: Communication failure.(FWM 00001)

(hr=#0x80042a01)

Rich client error message: Logon failure due to an internal error

No problem in login to InfoView / CMC. No issue with Live Office / QaaWS login also.

Possible reason can be the intermediate firewall between server and client is blocking the connection. Please let us know what to check and what to be done in this case.

SAP Notes already checked:

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1204539 - Error Cannot access the repository. (USR0013), [repo_proxy 13] SessionFacade openSessionLogon with user info has failed (Transport error Communication Failure (hr=#0x80042a01) in Designer

Steps for Reconstruction

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Open Designer / rich client from client system.

Give login credentials.

Try to login - then error screen appears.

Please suggest.

Thanks and Regards