ArchiveLink question: Customer Order [CRM] to Sales Order [R/3]

[Former Member]

Hello Experts-

I am working with a scenario where customer orders are replicated from a mySAP CRM 4 SP 3 system onto an SAP R/3 Enterprise system as sales orders.

The CRM system is configured such that ArchiveLink documents (in this case, ZIP files) can be attached to the customer order at line level.

When the customer order is replicated into the R/3 stystem the links to the ArchiveLink documents aren't getting transferred over.

Can any of your advise me as to how I can have the relevant links (to ArchiveLink documents) from the CRM system transfer over to the R/3 system as well?

What is the best technique for me to use so that whenever the replication takes place, the ArchiveLink document references from CRM also get copied over into R/3 in addition to the order and its details.

Thank you,

- Vik.

[Former Member · Accepted solution]

Hello Vik,

I don't think it is possible to transfer the line-item attachments from CRM to R/3. Look at this link - http://help.sap.com/saphelp_crm40sr1/helpdata/en/a0/a98f3cc66b4e4be10000000a114084/content.htm. It says "When transferring business transactions with linked documents to SAP R/3, Content Management documents are not available."

I may be wrong, but it seems to make sense that it is wasteful to transfer the documents from CRM to R/3. But in case of a Mobile Client, the documents obviously have to get transferred.

Regards,

Anand Mandalika.