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Former Member

Missing device data

Device data missed but device register data is still there, how can I recover the device? (re-install the same device)

Thank you.

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2 Answers

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    Former Member
    Dec 16, 2011 at 04:18 AM

    Hi,

    Try using EG42 to change the device data.

    Regards,

    Sharin

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  • Dec 16, 2011 at 01:09 PM

    Hi Dan,

    you could also check the change locks to see what has been changed or lost. If you install a device and reverse the installation usually no data is lost - so depending on what's lost, I'd suggest to check the application log or change log. Use IQ03 to check the device data or even IE03 with the equipment number if available.

    KR

    Uwe

    Edited by: Uwe Radtke on Dec 16, 2011 2:10 PM

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    • Former Member Uwe Radtke

      I tried EG34 but it said device info record already exists for mat. no XXXXX and serial no.XXXXX.

      'You have attempted to create a piece of equipment with material number XXXX and serial number XXXX. However, there is already a device info record in ISU for this combination of material and serial number.

      '

      The register data is there but device date is empty.(i used es32, enter installation#->click device)