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Former Member

Installer has detected that a previous operation did not complete.

Hi all,

I'm getting following error message while installing Information Steward 4.0 SP1.

Installer has detected that a previous operation did not complete. Do you want to resume?'

I guess this is due to the partial install that did not complete previously. I tried deleting the Information Steward folder from Program files and also relevant registry keys but that didn't resolve this issue.

As a last resort, I renamed InstallData folder in C drive but while installing IS it is not detecting already installed BI4 Platform and Data Services. Is there solution for this?? I don't want to corrupt my BI4 Platform and DS installation.

Thanks

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3 Answers

  • Best Answer
    Posted on Jan 02, 2012 at 01:06 PM
    11

    I had the same problem a while ago. I solved this by

    1. Go to folder C:\Program Files (x86)\SAP BusinessObjects\InstallData

    2. Under this file you'll find "InstallManifest.sqlite" file. You need to open this file through SQLite editor. You can download it https://addons.mozilla.org/en-US/firefox/addon/sqlite-manager/ as an add-on to your firefox.

    3. There are 13 tables in this database. Go to "DUTransaction" table. You will see "Committed" column change the value if there is any zero 0 value to 1.

    4. Save and close the file.

    5. Restart your installation.

    This should solve your problems.

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 16, 2013 at 07:17 PM

    To download SQLite Editor - Windows

    http://sourceforge.net/projects/sqlitebrowser/

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 10, 2014 at 09:24 AM

    Hi Zahid.

    Same thing is happening with me while installing the SAP Crystal Report 2013.
    And i have tried the solution you mentioned but not working.
    Please Help.

    Regards

    Navneet Nandan Jha

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